Contact information

We are a real team, based in Nairobi, committed to making your experience with MomentAura exceptional. Here is how to reach us.

General Enquiries

• Email: momentaura578@gmail.com

• WhatsApp: +254 741420660 (response within 30 business minutes, Mon–Sat, 8AM–7PM)

• Website: momentaura.store

• Email:momentaura578@gmail.com

• Subject line: Include your Order Number for faster response

• Response time: Within 24 business hours

• Email:momentaura578@gmail.com

• Include: Order number, description of issue, and photographs where applicable

• Response time: Within 48 business hours

• Minimum order: 10 units for bulk pricing

• Lead time for corporate orders: 7–10 business days

• We offer co-branding options and custom packaging for corporate clients

• For data access, correction, or deletion requests